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Special features for clients

At Concord Dental Lab, we enjoy being known for our trusted quality and technological excellence – right alongside our attention-to-detail and the focus we place on the experience of working with us. We continually create tools and offer features to eliminate stress and make day-to-day operations easier for our clients.

“Being able to text the lab is a game-changer for our practice. There are six of us at the office who all use the text feature regularly – we can all clear our own to-do lists very easily without having to waste time on the phone!”

- Sherry, Office Manager
CLIENT TOOLS

Tools and features we've created to eliminate stress for our clients.

Online Portals

Accounting Portal

Quickly view and print invoices and statements from current and past cases. Access information organized by doctor, especially beneficial for multiple provider practices. Easily make payments, and enjoy opportunities to earn rewards (if desired).

Case Tracking Portal

Receive immediate insight on any live and active case with Concord Dental. See precisely when the item is scheduled to leave our lab and scheduled to be in your office. If a product requires UPS, see live tracking in this easy-to-use portal.

Textline

Quickly view and print invoices and statements from current and past cases. Access information organized by doctor, especially beneficial for multiple provider practices. Easily make payments, and enjoy opportunities to earn rewards (if desired).

Tech Consulting

With emerging technologies and intra-oral scanning, choosing the best options for your practice can be overwhelming. Concord Dental works with more than 400 practices and is well-versed in multiple technological platforms. We’re happy to offer tech consulting for existing clients, simply set up a call.

Personal Drivers

Established in 1962, Concord Dental Lab has proudly maintained our tradition of offering local pickup and delivery. While some consider it old-fashioned, we view it as a testament to our commitment to personal service. For our local clients, forget about printing labels or packing boxes – our dedicated drivers have got you covered.

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Let’s Talk Further

If you have questions or want to talk further about our services, products, or special features, Concord Dental is here to help you and your patients. Feel free to call, text, or email us anytime.

978.392.9400
Office@ConcordDentalLab.com

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