for doctors

Equipping dentists with
leading-edge prosthetics.

Send A Traditional Case

Prepare your case.

To ensure we have everything we need for your restoration, make sure you include: Concord Dental Lab RX Form, models/impressions, and case photography.

We deliver to the following locations:

  • Acton, MA
  • Ayer, MA
  • Andover, MA
  • Billerica, MA
  • Burlington, MA
  • Chelmsford, MA
  • Concord, MA
  • Dracut, MA
  • Framingham, MA
  • Groton, MA
  • Lawrence, MA
  • Lexington, MA
  • Littleton, MA
  • Lowell, MA
  • Maynard, MA
  • Methuen, MA
  • Nashua NH
  • Newton, MA
  • Pelham, NH
  • Pepperell, MA
  • Tewksbury, MA
  • Waltham, MA
  • Westford, MA

Not a local customer?
We make it easy for your UPS delivery. Click on the tan button below to create and print a shipping label. Then you can optionally schedule a UPS pickup.

request a local pickup print a shipping label

Download our RX form:
Start by downloading our printable RX form! Our staff is always available to answer questions about case planning or restorative options or to help with case submissions.

printable rx

Submit case photos:
Although we don’t require doctors to submit case photos as part of the CDL restorative process, case photos provide our technicians with additional details that help us produce our best work. View our shade photo guide for a full step by step walkthrough.

upload photos

Turn estimates:
We take the guesswork out of predicting turn times. Click the button below to see out in-house turn-time estimates.

turn times
How To's

Key components
for initiating a lab case.

Crowns & Bridges

Removables

Implants

HOW TO: iOS

Crown and Bridge

— If applicable and desired, scan what is currently working for the patient in the mouth.
— A scan of the preparation, verifying that the margins are clearly legible in the monochromatic view.
— A scan of the antagonist.
— Scan and align a bite registration.
— If applicable and desired, a scan of the patient’s temporary.
— Shade.
— Material.

HOW TO: Conventional

Crown and Bridge

— Impression or active arch(es) or a master model.
— Impression or poured model of opposing arch.
— Bite registration.
— Study model or models if neccecary.

How to: Partially Edentulous

Removable

— Upper cast or impression.
— Lower cast or impression.
— Blue mousse bite registration.
— Shade.

How to: Partially Edentulous

Removable

— Preliminary upper cast.
— Preliminary lower cast.

HOW TO: iOS

Implant

— Knowledge / record of implant platform in the notes section of your Rx.
— Verify your scan body brand’s compatibility with the lab you’re using to fabricate the restoration.
— If applicable, a scan of what is currently working for the patient in the mouth.
— A scan of the appropriate scan body fully seated in the mouth.
— A scan of the sulcus absent both the healing cap and scan body (exposed implant fixture).
— A scan of the antagonist.
— Scanned and aligned bite in centric.
— If applicable and desired, a scan of the patient’s temporary.
— Shade.
— Material.
— Desired cementation type (screw retained or cement retained).

How to: Conventional

Implant

— Fixture-level impression of the active arch(es).
— Impression or cast of antagnost.
— Bite registration.
— Study model, if applicable.
— Desired cementation type (screw retained or cement retained).
— If available, a copy of the surgeon’s paperwork.
— Shade.
— Material type.

Send a digital case

Connect a scanner.

Concord Dental Lab accepts digital impression files from most major intraoral scanners. Find your preferred scanner from the list below and follow the provided protocols to get your file to our team right away.

Medit

  1. Visit www.meditlink.com and select “don’t have an account? Sign up.”
  2. Select the “Administrator” option under the category that best fits your business.
  3. Provide your information and check your email for a verification link. This email will also contain instruction to download the software.
  4. Select “Add New Partner” and search for Concord Dental Lab to start sending cases to our lab.

iTero

  1. Call 800-577-8767.
  2. Select Option 2.
  3. Request that Concord Dental Lab is added to your scanner, and identify our lab using our phone number: 978.392.9400.
  4. After Concord Dental Lab has been added, restart your scanner.
  5. After connecting to us as a lab, select Concord Dental Lab on your scanner when sending files.

Carestream

  1. Visit Carestream Connect on your scanner
  2. Search for “Concord Dental Lab”
  3. Add Concord Dental Lab
  4. Select Concord Dental Lab when submitting scans – use raw .STL files
  5. Email us at Office@ConcordDentalLab.com

3Shape

  1. Go to portal.3shapecommunicate.com in a web browser.
  2. Sign in or Create a 3Shape ID.
  3. Connect with Concord Dental Lab by searching Office@ConcordDentalLab.com.
  4. After connecting to us as a lab, select Concord Dental Lab when sending files.

Planmeca

  1. Select the “find a lab” option on your scanner
  2. Search for “Concord Dental Lab”
  3. Add Concord Dental Lab
  4. Select Concord Dental Lab when submitting scans

Dentsply Sirona

  1. Create Account or Log In to your CEREC account.
  2. Select “MY CEREC CONNECT”.
  3. Type “Concord Dental Lab” in the box for Company Name.
  4. Click FIND.
  5. Check the box to the bottom left for “Concord Dental Lab”.
  6. Click ADD to complete registration.

Case Photos

Upload below.

Before you upload your photos, please view our shade photo guide for a full step by step walkthrough.

Drop files here or
Max. file size: 50 MB.